“We decided to install a softwater system and were recommended Twin Tec by our plumber. We contacted Kevin Goody and he responded very quickly with a quote for the system. The installer, Rob, arrived promptly and did an excellent job managing to move pipes to enable us to fit the water softener and salt block unit under our sink. This meant that we did not have to use any other cupboard space. The salt block usage has worked out exactly as promised. The benefits of having soft water have been excellent in terms of providing water that has improved dishwashing, clothes washing and provided a completely different experience when washing and bathing.
After sales assistance has been first class – Kevin Goody has responded promptly to any queries we have had. Rob the installer helped us with a problem which turned out to be unrelated to the water softener for which we were very grateful. We have just received our second delivery of salt blocks very promptly. So far, we are highly satisfied with the installation and back up service.”